Our client is one of the largest international Oil & Gas companies in the world with operations covering the entire energy chain. The group operates in over 130 countries and employs over 95,000 personnel worldwide.As Manager - Retail Business, you will;Handle the Retail businesses in PNGManage the Retail Business Team and coordinate with Engineering on station maintenance and construction of new stations.Ensure full compliance of the dealers & their staff, of the Retail Business Operating ProcedureFollow-up and quick resolution of customer issues.Analyse financial information in relation to the dealers' P&L to ensure that Non Fuel revenue are optimized (license fee, commissions)Coordinate activities such as customer events, and merchandising support to maximise business development opportunities or customer service levels.Put in place the diversification activities with respect to Norms, layout and standards (Shop Planograms).Optimize station profit thorough third party locators (ATM, Car wash, Lube Bay, Coffee shop & Restaurants).lntroduce new initiatives and value added products from the Group.Prepare weekly plan and activity reportPrepare a Monthly activity report.Monitor monthly volume and profitability against plan & prior period results and prepare an analysis report on trends and variances.Manage the Retail Business within the given budget.Utilize efficiently the CAPEX budget – to what is assigned to RetailCreate innovative ideas to promote Total station products and services through effective A&P campaignsCreate relationship with suppliers and carry out in-store promotions.Monitor and report competitors' activities on regular basis.Manage and coordinate implementation and maintenance of Retail Information Systems including POS, BOS, HOS, WIFI, CCTV, Security Systems etc.Manage credit exposure to dealers.Achieve Top Service score of 95%Coordinate Club Card BusinessCoordinate Marketing ActivitiesCoordinate any other activity assigned. Qualification & ExperienceDegree majoring in Business, Marketing or Commerce. Accounts management experience and managerial experience (employee relations)Proficient in Microsoft Office applications (Work, Excell, PowerPoint)Excellent communication, presentation and negotiation skills.Demonstrated inter personal, communication (written and verbal) and leadership skills with the ability to work well with people at all levels and of different ethnic backgrounds and age groupsAppreciation or Understanding of the oil industry would be an advantageInnovative and high capability of lateral thinking.Our role in supporting diversity and inclusionAs an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.
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